Michael Hansen (right), ombudsman for the Illiana Expressway project and Mary Tatroe field questions from Will County board members during last week’s Executive Committee meeting.
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Ombudsmen to provide information to impacted residents about Illiana, third airport
They have been hired to provide information to property owners who live on land that one day be a major expressway and a regional airport. They are referred to as ombudsmen and by definition that means they will “investigate complaints” and “mediate fair settlements.”